FAQs

Where are you based?

I work from my home based counselling room in Kingswinford (DY6).

Current Covid-19 Guidelines

Updated 04-11-2020

As mental health services are considered essential, I am remaining open until I am advised otherwise. All required safety measures are in place and a risk assessment completed to comply with requirements. Please rest assured that the room is thoroughly cleaned and sanitised between each client.

This information is subject to change as we receive further updates.

You are invited to wear a mask if you are able and wish to however my room does comfortably accommodate the 2 meter rule. I will kindly ask that you use the hand sanitiser provided on entering the room.

I also offer online sessions via zoom and telephone Counselling, so distance and lockdown doesn’t need to be a factor.

Zoom has proven to be hugely popular and effective during lockdown and is extremely straightforward to use. I will send simple step by step instructions if online is your preferred choice.

How long are the sessions and how many will I need?

Initially, it is beneficial to attend once per week. Sessions are 50mins and are on the same day and time each week. This is something we will discuss in our initial meeting to find the most suitable time for you. Once the therapy is established, we will regularly review how you feel, the frequency and duration of your sessions.

What can I expect?

I understand seeking Counselling can raise anxiety especially if it is your first time. You can expect to be provided with a safe, cosy and confidential space where you will be warmly welcomed. My aim is to help you feel as comfortable as possible during your sessions and I will be happy to answer any concerns you may have. We will explore what is going on for you and what you would like to get from Counselling. Together, we will work to get you where you want to be.

Counselling is a unique experience that offers you confidentiality, non-judgement, honesty and respect. You will be treated as an equal. You will be believed and understood and here’s a little secret I’ll let you in on…….

Is Counselling Confidential?

Yes! What you say in Counselling is confidential and what is discussed stays between us however there are a few exceptions to this which we will discuss in our first meeting.

What are your opening hours and do you have evening appointments?

Yes, I currently offer 6 evening appointments available on Tuesday’s and Thursday’s.

My current working hours are:

Monday – Closed

Tuesday – 9am – 7pm

Wednesday – 9am – 5pm

Thursday – 9am – 7pm

Friday – 9am – 5pm

Saturday – TBC

Sunday – Closed

All times are subject to availability.

 

Do you have disabled access?

Unfortunately, due to the layout of the property, I do not have wheelchair access. I can recommend local therapists that do, so please don’t hesitate to contact me and I can refer you to them.

If you have any other questions, please use the contact form and I will get back to you as soon as possible.